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Taking card payments over the phone can be a great way to expand your business and increase sales. Accepting credit card payments over the phone opens up your business to a whole new group of potential customers.
However, when you take credit card payments over the phone, you should always take steps to ensure that the transaction is secure. Let’s find out how you can securely accept credit cards over the phone.
Get a secure POS system
When you take credit card payments over the phone, you need to have a secure POS (Point of Sale) system in place. This is a system that processes credit card payments and stores customer information.
There are many different types of POS systems available, so you’ll need to find one that’s right for your business. Make sure to choose a POS system that is PCI compliant and has encryption features to protect customer data.
Use a secure payment gateway
Having a secure payment gateway is not only important for taking card payments over the phone, but also for online transactions. A payment gateway is a service that allows businesses to accept credit card payments online or over the phone.
When choosing a payment gateway, make sure that it is PCI compliant and offers encryption features to protect customer data. You should also make sure that the payment gateway integrates with your POS system.
Get a virtual terminal
A virtual terminal is software that allows businesses to accept credit card payments over the phone. Virtual terminals are easy to set up and use, and they’re generally very secure.
When choosing a virtual terminal, be sure to find one that is PCI compliant and has security features like encryption and tokenization. You should also make sure that the terminal can process payments in your country.
Manually enter the card info and mobile number
When you manually enter a credit card payment, you will need to type in the card number, expiration date, security code, and billing zip code. You will also need to provide the customer’s mobile phone number so that they can confirm the payment.
Manually entering payments is secure, but it can be time-consuming. But it is worth it to take the time to get it right in order to keep your customers’ information safe.
Don’t forget to send receipt
After you take credit card payments over the phone, be sure to send the customer a receipt. This can be done electronically or through the mail.
Sending receipts is important because it allows customers to keep track of their spending and helps you to build trust with your customers. In addition, you can keep records of the sale in case there are any disputes.
Use a secure payment processor
When you take credit card payments over the phone, you will need to use a payment processor. A payment processor is a company that handles the transactions between businesses and banks.
There are many different payment processors to choose from, but not all of them are created equal. Be sure to choose a payment processor that is PCI compliant and has strong security features. You should also make sure that the processor can handle payments in your country.
Conclusion
So, there you have it! Now you know how to take credit card payments over the phone securely. Accepting credit card payments over the phone can be a great way to expand your business, but you need to be sure that you take steps to protect your customers’ information. Use the tips above to help you set up a secure system for taking payments over the phone. Good luck!
If you are looking for a secure payment solution for your business, then look no further. We specialize with many years of experience in providing robust payment solutions for businesses of any size. We only use up-to-date technologies to keep you updated with the latest trends. This way we ensure to give your customers the best possible experience. Book a free consultation call with us today, and let us take your business to the next level!
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